Refund policy

Kiddotshirts ensure that they work well with the trust you tend to have in us for each purchase you make. For the same, we make sure maximum satisfaction is achieved by you. Keeping all this in mind, we have formulated a trouble-free return policy every time your purchase has not been satisfactory or up to the mark. 

 

Prepaid order refunds and returns:

For all the prepaid orders, there are certain set drawn up under the return and refund policy:

 

  • We accept all returns for prepaid orders made with us, provided they are made within 7 days of the product dispatch. 
  • A refund is initiated using the original mode of payment by which the purchase was made. 
  • A total of 7 days would be taken for the refund to get credited to your account once the request for refund is made. 

 

Refund policy for Cash on Delivery orders made:

For all the orders for which payment was made via the Cash on Delivery option, we offer you store credit equivalent to the amount you paid. This can be used to buy products and services in the future. Also, there is no surety that you will get reimbursement for the cost of shipping that has been levied off. 

 

Free product deals refunds:

 

All products purchased as part of the BOGO sales (Buy 1 Get 1 Free) or other offers pertaining to the free products are not eligible for a refund from the team. Herein, the refund and return would only apply to the purchased products, excluding the free promotional products you received. 

 

Time taken for refund processing:

 

Kiddotshirt tries to provide a refund within 30 working days of the time the refund has been confirmed using email. The product will be thoroughly checked for additional damage before we refund you. 

 

What should you do if you do not receive a refund?

If the refund has not been credited to you within the time specified, wait around a bit, as all the updates are shared via email. If the problem persists, write to us at support@kiddotshirts.com for clarification. 

 

You need to adhere to the terms and conditions we have drawn as part of the refund policy while making a purchase at Kiddotshirt. This will ensure that you can easily avail yourself of a refund by connecting with our team.